Payment dates and late payments

Do you want to know more about invoice dates? 📅 Here is useful information about your Menutech subscription fees' due dates:

When is my subscription invoiced?

The invoice date of your Menutech subscription depends on the chosen payment method:

• SEPA direct debit and card payments are invoiced in advance at the beginning of every subscription period (monthly or yearly).
• Bank transfer payments are invoiced one year in advance, hence count on a minimum subscription period of 12 months.

Here is how to go from a trial account to a subscription.

What happens if I am late with a payment?

Your data, menus and food information are kept safe on your Menutech account. Your access, however, is blocked until any pending payment is paid off: you will not be able to create, edit or share menus until then.

Learn how to reactivate a subscription here.

How long does it take for my payment to be processed?

The processing time of your payments depends on your chosen payment method:

• SEPA direct debit payments are processed through our payment partner GoCardless, and are charged to your bank account on the 3 following working days since the payment order is issued.
• Card payments are processed through our payment partner Stripe, and are charged to your card immediately after the payment order is issued.
• Bank transfer payments are to be paid off within the deadline indicated on the corresponding Invoice or Service Offer.